Online booking and CRM system for a barbershop
Online booking service for a barbershop. Manage barbers, client CRM, SMS reminders. Increase bookings and automate your barbershop.
Online booking for a barbershop and a CRM system for managing barbers.
SmartBook is an online booking and CRM service for barbershops that helps automate client appointments, manage barbers’ schedules, and increase the number of visits without an administrator or phone calls.
Online booking allows clients to book a haircut online 24/7. The barbershop CRM SmartBook helps owners track barbers’ workload, maintain a client database, send SMS reminders, and efficiently manage schedules for the entire barbershop in one place.
SmartBook works well both for small barbershops with one barber and for barbershop chains with many employees.
Key challenges in running a barbershop
Many barbershops face client loss, schedule confusion, and difficulties managing appointments. Using phone calls, notebooks, or spreadsheets limits business growth and reduces profit. Online booking and a barbershop CRM solve these issues and automate all processes.
Clients leave because they can’t book online
Modern clients don’t want to call. If a barbershop doesn’t offer online booking, the client simply chooses a competitor where they can book in a few clicks.
Based on owners’ experience, without online booking a barbershop can lose up to 30% of potential clients.
Constant confusion in barbers’ schedules
When appointments are managed manually, mistakes happen: double bookings, time overlaps, and empty slots remain unfilled. This leads to unhappy clients and lower barbershop revenue.
Barbershop software lets you fully control each barber’s schedule.
Missed appointments and lost revenue
One of the biggest issues is that clients forget their appointment. Every missed visit means lost money.
A barbershop CRM automatically sends reminders to clients, reducing no-shows to a minimum.
No client database
Without a CRM, a barbershop owner can’t see:
- who the regular clients are
- how often clients come
- which services are popular
The owner spends too much time on operations
Instead of growing the business, the owner has to:
- answer calls,
- book clients manually,
- keep an eye on the schedule.
No understanding of workload and profitability
It’s hard to understand which hours generate revenue and which chairs sit idle. Management decisions are made by intuition rather than data.
All of these challenges are solved with SmartBook — online booking and a CRM for barbershops.
SmartBook — an online booking and barbershop management system
SmartBook is a professional online booking and barbershop management service that automates client appointments, barbers’ schedules, and client database management. The system helps increase bookings, reduce missed visits, and fully control barbershop operations in a single interface.
Barbershop problems
Phone-only booking — clients can’t book online, get lost, and go to competitors.
Schedule chaos — double bookings, overlaps, and empty slots that don’t get filled.
No-shows — clients forget visits and the barbershop loses revenue.
No client database — no visit history and no clarity on who your regulars are.
The owner is drowning in routine — calls, manual booking, and schedule control take all the time.
SmartBook solution
24/7 online booking — clients choose the service, barber, and time themselves. Booking without calls or an administrator.
Full schedule control — one calendar for all appointments, shifts, and available slots.
SMS reminders — fewer no-shows and stable barbershop workload.
Barbershop CRM — visit history, services, contacts. More repeat bookings and loyalty.
Routine automation — bookings, reschedules, cancellations, and notifications are handled by the system.
Problem
Phone-only booking — clients can’t book online.
SmartBook solution
24/7 online booking — clients choose the barber and time.
Problem
Schedule chaos — double bookings, overlaps.
SmartBook solution
Schedule control — one calendar.
Problem
No-shows — lost revenue.
SmartBook solution
SMS reminders — fewer no-shows.
Problem
No client database — no visit history.
SmartBook solution
Barbershop CRM — visit and client history.
Problem
Owner overwhelmed — calls and manual booking.
SmartBook solution
Automation — bookings and notifications in the system.
SmartBook replaces notebooks, Excel, and constant calls, letting clients book online while the owner manages the barbershop efficiently.
Want to see the booking flow? Check out “How it works”.
All the tools you need to run a barbershop — in one system
SmartBook is an all-in-one barbershop solution that combines online booking, a CRM system, barber management, and automation of all processes. You get full control of your barbershop from any device.
24/7 online booking
Online booking lets clients book via your website or an Instagram link at any time. Clients choose a service, a barber, and a convenient time. Online booking works around the clock and increases the number of clients.
Convenient calendar and barber schedule management
The barbershop app shows all bookings in a convenient calendar. You can manage barbers’ shifts, create bookings manually, reschedule visits, and see available time. This eliminates errors and increases efficiency.
CRM system for your client database
The barbershop CRM automatically saves client information: name and phone number, visit history, chosen services, and notes. This helps improve service and increase the number of returning clients.
Automatic SMS and notifications
SmartBook automatically sends notifications to clients and reduces no-shows.
Personal online booking page for your barbershop
SmartBook creates a barbershop booking page you can place on your website, Instagram, Google, or messengers. Clients can book in just a few clicks.
Want more details? See all SmartBook features or choose a plan for your barbershop.
Why barbershop owners choose SmartBook
SmartBook is more than just online booking — it’s a complete tool for barbershop growth. The system helps you attract more clients, improve service, and automate barbershop management.
How to set up online booking in a barbershop in 15 minutes
SmartBook is a simple online booking service for barbershops that requires no special knowledge. You can set up the system and start accepting online bookings in just a few steps.
Create an account in the system
Register in SmartBook and create your barbershop profile. The system works online and is available from a computer, tablet, or smartphone. The barbershop CRM is ready to use immediately after registration.
Result: account created in 2 minutes.
Add barbers and services
Add staff and a list of services: men’s haircut, beard trim, combo. Set the price, duration, and availability. Barbershop software will automatically build the schedule.
Result: the barbershop is configured for your services.
Get your barbershop online booking page
The system creates a personalized online booking page. Place the link on your website, Instagram, Google Maps, or messengers. Clients will be able to book on their own.
Result: one link for all channels.
Receive online bookings from clients
When a client books, the appointment appears in the calendar, the client receives a notification, and the system sends a reminder. The barbershop booking system fully automates the process.
Result: bookings without phone calls.
Manage your barbershop from one dashboard
At any time, review bookings, manage schedules, and work with clients. A barbershop management system gives you full control over your business.
Result: everything in one place.
SmartBook fits any barbershop format
SmartBook is a universal online booking service for barbershops — from solo barbers to large chains. Regardless of business size, the system helps automate client booking and barbershop management.
For a barbershop with one barber
If you work solo, the online booking system helps you get rid of constant calls and focus on your work.
Clients will be able to book online by themselves, and the barbershop CRM will automatically save their details.
This is especially important for independent barbers who want to look professional and increase client flow.
For a small barbershop
If several barbers work in the barbershop, barbershop software will help you manage the schedule and avoid confusion.
- see each barber’s workload
- manage bookings
- optimize the schedule
A barbershop management system makes work more efficient.
For a large barbershop
In large barbershops, management becomes difficult without automation.
SmartBook barbershop CRM allows you to:
- manage a large number of clients
- monitor staff performance
- automate processes
This helps increase profit and simplify management.
For a barbershop chain
SmartBook is suitable for barbershop chains with multiple locations.
The barbershop booking system lets you manage:
- multiple locations
- staff
- bookings
All data is available in one system.
If you plan to grow your barbershop and increase the number of clients, an online booking system will help you scale your business.
What barbershop owners say about SmartBook
Barbershop owners use SmartBook to automate client booking, manage barbers, and increase profit. Here’s how the system helps in real business.
“After implementing SmartBook, online booking completely replaced the phone. The number of bookings increased by about 30%. It’s very convenient to manage barbers’ schedules.”
“SmartBook’s CRM helped us bring order to appointments. Now there’s no confusion, and clients book on their own. It’s the best barbershop software we’ve used.”
“I work alone, and the online booking system made my work much easier. Clients book via Instagram, and I don’t have to respond to messages around the clock.”