The SmartBook system automatically stores all information about completed bookings — from date and time to the selected service, staff member, and client. All requests are logged regardless of their status: confirmed, canceled, completed, or no-shows. This allows you to always have a complete picture of client interactions.

Thanks to the convenient filtering and search system, you can easily find the desired booking — by client name, date, service, or employee. Booking history helps resolve disputes quickly, monitor staff workload, and analyze service popularity.

The collected data becomes a valuable tool for optimizing business processes. You can identify peak hours, track repeat visits, evaluate staff performance, and make informed decisions based on real statistics.

Additionally, the saved history is especially useful when working with returning clients. At any time, you can view their previous services and offer personalized recommendations or special offers, enhancing loyalty and service quality.