Staff payroll and commission calculation

A fixed amount for the period plus a percent of the full price of services delivered. Selling a package does not go into the specialist’s pay — the work they actually did is counted.

Working out payroll in Excel from an export of appointments is a familiar pain. Someone closed a visit with a package, someone with a certificate, someone sold a pack to the receptionist at the desk while another person did the haircut. If you mix the till and output, the numbers will never match what the specialists feel they earned.

In SmartBook payroll is calculated like this: a fixed rate for the chosen period plus commission on the full price of the services the staff member delivered. How the client paid — till, package, or certificate — does not affect the commission. Selling a package or a certificate is not included in that percent: that is company money at the moment of sale, not a visit.

Example. The receptionist sold a pack, the client came to the colorist. The colorist gets commission on the coloring price. The receptionist does not appear in the specialist’s payroll percent for selling the pack. Otherwise the same euro is counted twice, or the specialist is left unpaid for the work.

The rate on the staff card

In the staff list, the “Payroll” item in the management menu goes straight to these fields. From the overall report you can also get there through the card.

Overall report and per-person report

Overall: all staff, visits, service value, commission, fixed amount, total, export to CSV, Excel, and PDF. Monetary columns in the PDF include the currency.

Per staff member: the same summary cards and a table of visits — date, client, service, how they paid, price, commission. Payment method “package” in the table does not zero out the commission. Export is the same set of formats.

What is not included

Cancelled appointments and no-shows do not go into commission. Future visits neither: the report looks at what is completed. Package and certificate sales belong in finances, not here.

Frequently asked questions

Staff card → “Payroll” tab. Fixed amount and percent can be filled in together, or left at zero.

For any date range in the report filter. The fixed amount is taken in full, not split by day.

No. Commission is calculated from the full price of the service delivered. Selling a pack is a separate story in finances.

The person who delivered the service. The pack seller does not take part in the payroll percent for that visit.

Yes, CSV, Excel, and PDF. An overall report for the team and a detailed one per staff member.

Yes, if the staff member is listed as the instructor of the slot. The value is taken from the group class price.

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