Can I separate bookings by vehicle type and wheel size?

Yes. Create separate services (for example, 'Seasonal change R15–R17', 'R18–R20'), set prices and durations. Clients will see only relevant options and available time slots of the appropriate duration.

Can technicians have access only to their own bookings?

Yes. Access is role-based: employee, manager, administrator. A technician sees their bookings, schedule, and reports. A manager views all staff data. The administrator manages all sections.

Does the system send booking reminders to clients?

Yes. SMS and Telegram notifications confirm, cancel, or remind about upcoming bookings, helping reduce no-shows.

What kind of reports are available for the tire shop owner?

Reports by employee and period: number of bookings, client list, revenue, expected income, and efficiency. You can segment data by service, client, or booking status.

Automation for tire fitting and tire centers

Automation for Tire Centers and Tire Services

SmartBook is a cloud-based online booking and management system for tire service centers of any size — from a single bay to a network of branches. Customers can book through your website form or personal account, while administrators and technicians see a unified timeline of orders, schedules, notifications, and reports — all in one place.

The system supports precise service duration and pricing settings, slot intervals (15/30/60 minutes, etc.), and work distribution among technicians by specialization (mounting, balancing, rim repair, TPMS, tire storage). This eliminates scheduling overlaps and empty time gaps.

Why Tire Centers Choose SmartBook

The system increases throughput and reduces administrative workload by automating key processes:

Online booking 24/7: clients only see available time slots based on service duration.
Service by vehicle type and wheel size: flexible pricing for R15–R17, R18–R20, etc., set per set/pair/single wheel.
Flexible schedules: by weekdays, shifts, or fixed dates for each employee or bay.
Roles and access levels: employee, manager, administrator — access only to relevant sections.
Reminders: SMS and Telegram notifications reduce no-shows and downtime.
Reports: completed jobs, revenue, expected income, efficiency, and bay load.
Customer history: visits, completed services, statuses, and notes.

Transparent workload and scheduling discipline

A Tight Schedule Without Overlaps

SmartBook builds the schedule to maintain consistent time intervals per technician. If a specialist works in 60-minute slots, the client will only be offered hour-long windows. This avoids “floating” leftover minutes that usually waste time between appointments.

All updates appear in real time: reschedules, cancellations, or extensions instantly update availability and send notifications to clients and staff.

Flexibility for Any Tire Service Format

SmartBook scales easily to fit your operations — from a small shop to a multi-location network:

Single bay and technician — setup in just 15 minutes.
Multiple technicians in shifts — balanced workloads without conflicts.
Seasonal peaks — extend working hours and limit short services during rush hours.
Additional services: wheel washing, tire storage, rim repair, TPMS diagnostics.
Branch network — unified service standards, combined reporting, and central management.

Vacations, sick leaves, and downtimes are reflected in the schedule — bookings for these periods are automatically unavailable, eliminating human error.

Benefits for Owners and Administrators

Access from any device: admin panel and technician dashboard.
Secure cloud data storage with activity logs.
Reports by period: bookings, revenue, expected income, average check, and efficiency.
Segmentation by employee, service, client, or status.
Templates for recurring services and quick bookings.
SMS and Telegram notifications to reduce no-shows.

Key metrics at your fingertips: bay utilization, peak hours, pending bookings, and revenue forecast. Manage seasonality and grow your profits without extra calls or messages.

Ready-to-Use Scenarios for Your Shop

Seasonal tire change (set): fixed duration and package price.
Wheel balancing: custom duration by rim size.
Puncture and bead repairs: short slots for quick bookings.
Rim straightening/repair: longer slots, assigned to specialists only.
TPMS diagnostics/replacement: considering equipment availability.
Tire storage: term tracking and renewal reminders.

Each scenario can be configured in minutes: set the price, duration, assigned technicians, and slot rules — and your schedule will remain efficient and predictable even during peak season.

Frequently Asked Questions

Yes. In SmartBook, you can create separate services (e.g., “Seasonal change R15–R17”, “R18–R20”), specify prices and durations. The client will only see suitable options and book available time slots of the correct length.

Each employee can have an individual or group schedule: by weekdays, shifts, or specific dates. Breaks, vacations, and sick leaves are also displayed in the calendar — bookings for those periods are unavailable.

Yes. You can assign roles: employee, manager, or administrator. A technician sees their own bookings, schedule, and reports. A manager can view all staff schedules and reports. An administrator manages all sections.

Yes. SMS and Telegram notifications confirm, reschedule, or remind about appointments in advance — reducing no-shows and idle time.

Reports by staff and period: number of bookings, client list, revenue, expected income (bookings exist but time not yet arrived), and performance. You can filter within each employee by service, client, or status.

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Automation for tire centers and tire fitting